Information Outlook

View more issues:

Articles in June, 1999 issue of Information Outlook

• Delivering knowledge into your hands - Special Libraries Association publications
• Confronting the styles and needs of an international clientele - library services
  by Meri Meredith
• Shape up your Web presence - Special Libraries Association
  by Anne K. Abate
• Spotlight on SLA Members: an interview with Debra Bade, director of News Research at CNN - Special Libraries Association; Cable News Network - Interview
• Access SLA's newest distance learning program from your desktop - Special Libraries Association
• Value is derived from quality of service - Special Libraries Association
• ISO 9000: the librarian's role
  by Chris Dobson
• Anti-circumvention and the Digital Millennium Copyright Act
• Conducting a library evaluation in Tamil Nadu - India
  by Barbara Hutchinson
• Map collections on library Web sites: are they customer-focused? - adapted from an article in the September 1998 Pennsylvania Library Association Bulletin
  by Anita Sprankle
• Putting the "service" in customer service - Special Libraries Association
  by David R. Bender
• Finance Committee meets at SLA headquarters - Special Libraries Association
• Membership cards: another excellent way SLA provides excellent customer service - Special Libraries Association
• All the news that's fit to transmit: publishing an electronic newsletter - speech by information resource consultant Carolyn Kotlas delivered at the Special Libraries Association South Atlantic Regional Conference on March 11, 1999 - Transcript