Business Services Industry
Electronic writing: defining a core competency
Information Outlook, Sept, 2003 by Michael Dashkin
Toftoy, Charles N. "The Key to a Librarian's Success: Developing Entrepreneurial Traits." Information Outlook 6(6) June 2002.
Michael Dashkin is a researcher at PricewaterhouseCoopers in New York City and has been involved in offering virtual reference services for over four years. He can be reached at michael.dashkin@us.pwcglobal.com or at mdashkin@mindspring.com
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