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Finding the right consultant: HR should use the same diligence it applies to screening candidates for important jobs. Look for good communication skills and a commitment to help you implement your plan

Workforce, Oct, 2002

Companies of all sizes use consultants to provide such specialized HR services as benefits and compensation planning, executive recruiting, HRMS, and organizational development. It just makes sense. There aren't many enterprises large enough to staff for every requirement in today's complex work environment. So it's probably not a matter of whether or not you'll need a consultant, but when. Choosing a good consultant requires the same diligence HR applies to screening candidates for important jobs. The better the match, the better the results. It may seem obvious, but you should have a clear idea of what you want the consultant to accomplish before you begin your search. In some cases, the work may be a clear-cut project with an easily defined outcome. In other situations, you may be looking for someone who can find a solution to a perplexing set of problems. In either case, it's important that your hired help is up to the task. Here are some pointers:

Look for a consultant who comes recommended by someone you trust or who belongs to a professional organization with formal certification or a code of member conduct

Be sure the consultant or consulting organization is an expert in the field and can provide pertinent references.

Look for someone with good communications skills

You expect consultants to be familiar with your industry, but it helps if they can communicate effectively with you, your staff, and others in the organization. You may want to test the relationship on a smaller project before committing to a much larger one. But give your consultant some benefit of the doubt when it comes to ideas or an approach that tests your comfort level. Be open to innovation.

Make sure the consultant not only works up a solution, but also helps implement and document any plan

When you bid the work, make sure you allow time for reasonable project review or fine-tuning. The last thing you want is to pay for a project that goes nowhere. Be prepared to lend the support necessary to bring the project to a successful conclusion. It's unrealistic to expect an outside consultant, no matter how competent or talented, to complete a mandate without your energy and support.

Be sure to take care of the housekeeping

Be realistic when developing a project budget. Allow for contingencies. Include confidentiality language in any agreement you develop. Establish clear deadlines and project milestones.

Accounting

AllBookkeepingResource.com

www.allbookkeepingresource.com

Chichakli, Hickman-Riggs & Riggs CPAs

www.txcpa.net

Cox Nichols Hollida, CPAs & Consultants, LLP

www.cnhcpa.com

DeVA Systems Group, Inc.

www.deva.com

Sheakley UniService, Inc.

www.sheakley.com

TMP eResourcing

www.eresourcing

Compensation Design & Planning

Administration and Benefits Consultants Inc.

www.benefitconcepts.org

Allied Benefit System Inc.

www.alliedbenefit.com

Astron Solutions

www.astronsolutions.com

Benefits and Compensation Design Group

www.s-wa.com

P. O. Box 369

Marlboro, NJ 07746-0369

732-972-1456

CEL & Associates, Inc.

www.celassociates.com

Clayton Wallis Company, The

www.claytonwallis.com

Comp Design

www.ccstrategies.com

Compensation Resources

www.compensationresources.com

310 Route 17 North

Upper Saddle River, NJ 07458

877-934-0505

CPR Resources

www.cprresources.com

Ecomponline.com

www.ecomponline.com

Economic Research institute

30-Day Trial of software/database tools used by 80% of the "Fortune 500" and thousands of other companies/organizations to set compensation and determine relocation costs. Economic Research institute software/database tools include information for thousands of positions at locations throughout the U.S./Canada and Internationally, cost-of-living differentials, and proxy-based executive compensation analysis.

www.erieri.com

8575 164th Ave. N.E., Suite 100

Redmond, WA 98052

800-627-3697

Michael Guille: Michael_Gillie@erieri.com

Foote Partners IT Research Consulting and Advisory Firm

www.footepartners.com

Fox Lawson & Associates LLC

www.foxlawson.com

GatesMcDonald

www.gatesmcdonald.com

Hewitt Associates

Hewitt Associates LLC is a global management consulting and outsourcing firm specializing in human resource solutions. With 2000 revenues of nearly $1.3 billion, the firm ranked among the Top 200 of Forbes magazine's listing of the largest private companies and has the largest employee benefits consulting business in the U.S. The main area of busines are: HR & Benefits Outsourcing, HR Strategy & Technology, Organizational Change, Retirement and Financial Planning, Talent & Reward Strategies, and Health Care. The firm also boasts an impressive client roster, which includes more than two-thirds of the Fortune 500 companies and over one-third of the Global 500.

www.hewitt.com

100 Half Day Road

Lincolnshire, IL 60069

847-295-5000

Sue Schmitz: sue.schmitz@hewitt.com

IncenSoft LLC

www.incensoft.com

Ironman Consulting

www.cgtr.com

Management Service Associates

www.msasolv.com

Mungall Consulting Group

www.mungallconsulting.com

People Report

www.poplereport.net

Performance Consulting Services

www.performanceconsultation.com

 

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