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The power of nice

Workforce, Jan, 2003 by Tom Terez

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From there, you can decide on one or two things to do differently. For starters, be less inclined to give advice and more inclined to seek it. Say what you mean, and mean what you say Resist the urge to jump to conclusions about people and their motives; go to the source and get the facts. When things go wrong, avoid the blame game. It's the system that usually fails, so fix the system, not the people.

Go out of your way to say thank you. If you're overdue in showing gratitude, make up for lost time. When credit and compliments come your way, spread them around to all who helped. If you tend to send e-mails to colleagues who are an easy walk away, give the computer a rest. Get up, walk over, and have a no-tech conversation.

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Gandhi was the ultimate nice guy, and he had it right: We must be the change we wish to see in the world.

Tom Terez is a speaker; workshop leader; and author of 22 Keys to Creating a Meaningful Workplace. Better WorkplceNow.com, his Web site, features strategies and tools for increasing employee satisfaction and productivity. Write to Tom@BetterWorkplaceNow.com.

Business Services Industry

The power of nice

Workforce, Jan, 2003 by Tom Terez

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