Avaya Awarded Multi $Million Purchase Agreement By Treasury

EDP Weekly's IT Monitor, March 11, 2002

Avaya a global provider of voice and data networks to businesses and government, has announced that it has been awarded a blanket purchase agreement by the U.S. Department of the Treasury to provide voice and data solutions to the agency and its bureaus. The award was issued without a value cap and covers a 4 3/4-year term.

Called the Treasury Telecommunications Solutions Blanket Purchase Agreement, it is national in scope and is open to all bureaus of the U.S. Treasury-including the Internal Revenue Service, Alcohol Tobacco Firearms (ATF), Customs, Secret Service, and the Mint.

The award replaces and enhances a previous Avaya contract with the Treasury, which was limited to telephone switches and cabling for the Eastern corridor. Through this previous contract and other government buying agreements, Treasury has purchased more than 150 Avaya voice switches and has implemented one of the largest voice messaging networks in the world.

"Communication is critical to the Treasury and its bureaus -- from the IRS communicating with taxpayers to the ATF and Customs communicating with remote agents and sites," said Greg Jewell, Treasury team leader for the agreement. "We look forward to working with Avaya through this new purchasing agreement to develop solutions that help each of our bureaus excel."

Avaya products and services available through the Treasury purchase agreement include the full range of the company's communications systems and equipment, including:

-- Customer Relationship Management (CRM) Solutions that will allow Treasury and its Bureaus to manage work flow and to interact with constituents via the Web, telephone, fax, e-mail or mail.

-- Unified Communication Solutions that will allow personnel to access e-mail, voice mail and faxes through a common interface on a computer or telephone.

-- Converged Voice and Data Networks that will allow the agency to reduce its costs by using a common infrastructure for voice and data transmissions.

-- MultiService Networking Infrastructure products and cabling to support the simultaneous, real-time transmission of voice, data and video via multiple transmission protocols.

"We're delighted to be able to offer the Treasury and its bureaus a convenient way to buy the breadth of Avaya's product line," said Bob Fortna, president of Avaya's D.C.-based Government Solutions business. "With this new award we can offer a much broader set of solutions, ensuring immediate, reliable and secure communication-to and from anywhere-and over any medium."