VXI introduces enhanced TuffSet USB headset connection cord with digital signal processing

EDP Weekly's IT Monitor, Sept 15, 2003

VXI Corporation has introduced and shipped the new TuffSet USB headset connection cord with digital signal processing (DSP) technology. Made specifically for high quality voice applications on a computer, such as VoIP, this TuffSet USB connection cord conveniently attaches to any VXI TuffSet quick disconnect style headset for easy integration in the contact center or office.

With the implementation of Voice over the Internet Protocol (VoIP), PC's already in use at the workstation are being utilized as IP softphones. Softphone applications effectively turn a computer into a telecommunications device.

"In order to maintain professional sounding calls, it is important to employ devices, which are specifically designed to manage the nuances of VoIP. TuffSet USB effectively equips the user with the technology they need to use VoIP successfully," said David Truesdell, Vice President of Engineering of VXI Corporation.

TuffSet USB utilizes a 24-bit, high signal to noise ratio CODEC to convert the analog microphone signal to digital, thereby providing a signal that is completely compatible within the digital environment of the computer. The 32 bit digital signal processing (DSP) allows high-level audio conditioning including the removal of voice echo problems on both ends of the call. It also adds side tone, which is the subtle sensation of being able to perceive your own voice in the earpiece, making the VoIP experience feel much like using a standard telephone.

The high speed, USB connection bypasses the sound card, thereby removing the problems of hardware incompatibility and PC system sound interference, which is often associated with the use of sound cards.

Finally, combine the benefits of DSP and USB with the user-friendly features of VXI's professional grade headsets, and you have a superior hands-free solution for VoIP and other computer applications. For contact centers that utilize different types of phone equipment, you can easily interchange TuffSet USB headsets between standard telephones and computer applications.

List price for the TuffSet USB connection cord is $69.98. All VXI TuffSet products are backed by VXI's aggressive two-year unconditional warranty. For more information visit www.vxicorp.com.