Lands' End Selects Trilogy to Power Next-Generation CRM - Brief Article

Information Superhighways Newsletter, Oct, 2000

Trilogy, a provider of enterprise-class e-business solutions announced that international direct merchant. Lands' End, selected Trilogy to power its next-generation customer relationship management (CRM) solution - combining sell-side e-commerce and e-CRM. Together, Trilogy and Lands' End will transform customer interaction through Lands' End's contact centers, which handled over $1 billion in revenue last year.

Trilogy's complete suite of sell-side e-commerce applications will provide Lands' End's customers with an integrated buying experience - whether they order via phone, fax, mail, the Internet, or a combination of different channels.