Business Services Industry
Dunn Systems Inc. Works for Better On-Line Banking - contract information with Wachovia Bank N.A - Brief Article
Information Superhighways Newsletter, June, 2001
Dunn Systems Inc. recently completed a 13-month project with Wachovia Bank NA involving scalability and stability studies, technical training, and consulting for Wachovia's enhanced Internet banking service. The enhanced service provides Wachovia's customers with additional security and options, and positions Wachovia as a leader in on-line financial services. The firm worked with Wachovia's technology vendors, which include Microsoft and Corillian Corp., a provider of e-finance-enabling software.
Before investing in equipment and software, Wachovia decided to validate its concept for improved service. During a month-long proof-of-performance test, Dunn Systems developed and managed a business simulation that modeled customer usage during peak use times. Using Mercury LoadRunner software, Dunn profiled Wachovia's 12 typical customer types, multiplied the typical customers and their transactions to reflect current and projected on-line use, and illustrated where and when upgrades would be necessary.
Dunn Systems directed testing initiatives and trained Wachovia employees in the use of the simulation software while enhancements to the Internet banking service were being implemented. Use of the new simulation system can enable Wachovia to direct future upgrades of its on-line banking service and confirm that they are necessary and timely.
Most Recent Technology Articles
- INTERVIEW WITH BEN BUTTERS, DIRECTOR OF EUROPEAN AFFAIRS AT EUROCHAMBRES : "A PERFECT ROAD MAP FOR EU CLUSTERS DOES NOT EXIST".
- AGENDA.(Brief article)(Conference notes)
- FIGHT AGAINST INTERNET PIRACY.
- INTERNET : AUTHORS' SOCIETIES URGE ACTION AGAINST PIRACY.
- TELECOMMUNICATIONS : BUSINESSEUROPE HOSTILE TO FURTHER CONTRACTUAL OBLIGATIONS.(Brief article)
Most Recent Technology Publications
Most Popular Technology Articles
- What is precision air conditioning and why is it necessary?
- Business process re-engineering in the small firm: A case study
- BizRate to monitor in-store customer satisfaction for Office Depot stores - Market Intelligence
- 3G: naughty or nice? PhoneErotica.com generates over 300 million hits per month, and rings up more minutes of use per month than MSN
- Speed control of separately excited DC motor


