Israel's National Telco Implements Portal Software for New High-Speed DSL Services - Brief Article

ISP Business, Nov, 2000

Portal Software Inc., a provider of business infrastructure software for Internet and next-generation communications services, announced that Bezeq, Israel's national telecommunications provider, has chosen Portal Software's Infranet to provide the customer management and billing system for its high-speed digital subscriber line service.

With imminent de-regulation of the Israeli telecommunications market, Bezeq required a flexible, scalable customer management system that would keep them ahead of the competition.

Customers logging on to use the service will have their credit rating checked and authorized in real-time by Infranet, before allowing them access to the network. In this way potential fraud and revenue loss are minimized.

Based on a fully-transactional technology core, Infranet allows next-generation Internet businesses to tailor customer service representative interfaces for branded services, create and modify highly sophisticated, cross-service price plans on the fly, instantaneously trigger cross-selling promotions, and provide updated customer account balances in real-time.