Autodesk and Fiat deliver wireless data services solution to Telecom Italia Mobile - International - Autodesk Inc - Brief Article

Wireless Internet, Dec, 2001

Autodesk Location Services announced that wireless operator Telecom ItaliaMobile (TIM) has chosen Autodesk MobileConnect for Connect TIM, a new wireless data services solution it plans to roll out to subscribers. Connect TIM delivers navigation, concierge and mobile commerce services to wireless subscribers. Connect TIM uses Autodesk MobileConnect which extends to mobile devices the Connect telematics solution, developed jointly with TargaSys, a division of Fiat Auto S.p.A. TIM supports 23.3 million subscribers in Italy and represents the majority of corporate wireless customers.

Autodesk MobileConnect enables TIM to offer a wide variety of location-based services to subscribers. These services include navigation and real-time traffic information; point-of-interest information such as nearby museums and restaurants; and concierge services such as making airline, hotel and restaurant reservations. Using a GSM or GPRS-enabled mobile device, Connect TIM is activated by an SMS message generated by a personalized SIM ToolKit application developed by TIM. The SMS, containing the subscriber's location details based on TIM Cell location based technology, is sent to the TargaSys contact center. The SMS triggers a personalized database that helps the operator respond to the individual's need. The TargaSys helps the operator respond to the individual's need. The TargaSys contact center is staffed by 800 operators and supports 14 languages.