Automotive Design & Production

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Articles in April 2006 issue of Automotive Design & Production

• Where math meets the Golden Rule: while some companies proffer their customer satisfaction surveys as proof of how good they really are, Fred Reichheld thinks satisfaction may be nice but it is wholly insufficient for companies that would like to have sus
  by Gary S. Vasilash
• Options in rapid prototyping technology
  by Lawrence S. Gould