The research

T+D, May, 2004

* ASTD International Comparisons Report, 2000

* Brinkerhoff, R., and Gill, S., The Learning Alliance: Systems Thinking in HRD (Jossey-Bass, 1994)

* Chaston, I., Badger, B., Mangles, T, and Sadler-Smith, E., "The Internet and E-Commerce: An Opportunity to Examine Organisational Learning in Progress in Small Manufacturing Firms," International Small Business Journal (Jan-Mar 2001)

* Druckman, D., Singer, J., and Van Cott, H. (Eds.), Enhancing Organizational Performance (National Academy Press, 1997)

* "With Companies, Too, Education Proves Its Value," New York Times (March 31, 2002)

* Ellinger, A., Yang, B., Howton, S., "The Relationships Between the Learning Organization Concept and Firms' Financial Performance: An Empirical Assessment, HRD Quarterly (spring 2002)

* Farrell, M., "Developing a Market-Oriented Learning Organisation," (Austrialian Journal of Management (September 2000)

* Kaye, B., and Jordan-Evans, S., "Winning the Retention Game," Training (September 1999)

* Kostova, T., and Roth, K., "Social Capital in Multinational Corporations and a Micro-Macro Model of Its Formation," Academy of Management Review (2003: Vol. 28, No. 2)

* Miner, J., "The Rated Importance, Scientific Validity, and Practical Usefulness of Organizational Behavior Theories: A Quantitative Review," Academy of Management Learning and Education (2000: Vol 2. No. 3)

* Olesen, M., "What Makes Employees Stay," Training & Development (October 1999)

* Olivera, F., "Memory Systems in Organizations: An Empirical Investigation of Mechanisms for Knowledge Collection, Storage, and Access," Journal of Management Studies (September 2000)

* Reardon, R., "How Engineers Learn in the Face of Organizational Change," Proceedings of the Academy of HRD (March 2002)

* Schon, D., The Reflective Practitioner: How Professionals Think in Action (Basic Books, 1983)

* Taylor, C. "Tides of Talent," T D magazine (April 2003)

* Torraco, R., "Cognitive Demands of New Technologies and the Implications for Learning Theory," HRD Review (December 2002)

* Tough, A., The Adult's Learning Projects (Learning Concepts, 1979)

* Watkins, K., and Marsick, V., Sculpting the Learning Organization: Lessons in the Art and Science of Systemic Change (Jossey-Bass, 1993)

* Watson Wyatt Worldwide: "Human Capital Index: Linking Human Capital and Shareholder Value" (December 2000); "Human Capital Index-European Survey Report 2002: Linking Human Capital and Shareholder Value" (2003); "Human Capital Index: Human Capital as a Lead Indicator of Shareholder Value" (2003)