A vendor-provided case study; benefits of Centra add up at global accounting firm Grant Thornton

T+D, May, 2004

"Centra is easy to use, and it has been 99.9 percent reliable," Dean says. "Such reliability is critical to the seamless delivery of integrated video and audio through our network."

Extending the Centra experience

Grant Thornton plans to continue to leverage the key time-saving and efficiency-boosting benefits of Centra's technology to control costs, improve continuing education and employee orientation, and enhance communications throughout the organization.

"We have moved from one way of delivering learning, largely the traditional classroom, to three or four ways to deliver learning that accelerate speed to market with new knowledge and services," Dean says. "Centra has been pivotal in helping evolve our culture to a continuous learning environment."

According to Holyoak, Grant Thornton plans to extend the Centra experience outside of the organization to clients and other business partners, and has already taken the first step towards this goal by purchasing Centra's product for self-service online meetings over the Internet.

"Centra focuses on delivering outstanding products and services--a very similar approach to how we provide services to our clients," Dean says. "Today and in the future, Grant Thornton will rely on Centra as a vital application for achieving the high levels of professional training and corporate communication mandated by our industry."

For more information, contact Centra at 781.994. 1168 or 1.800.414.3591.