Bibliography for: "E-learning, the Lucent way: Lucent extends its e-learing enterprise to customers; customer satisfaction guaranteed"

Martha Gold "E-learning, the Lucent way: Lucent extends its e-learing enterprise to customers; customer satisfaction guaranteed". T+D. FindArticles.com. 02 Jan, 2010. http://findarticles.com/p/articles/mi_m0MNT/is_7_57/ai_105096157/

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Articles in July, 2003 issue of T+D

• Competencies for today, tomorrow
• @Play
• Measuring know-how: the first step in knowledge management is determining what constitutes knowledge
• Media raider
• Training program of the month
• Fastfacts
• Creating Conditions for Virtual Team Effectiveness
  by Kevin Kruse
• Thing One and Thing Two
  by Haidee E. Allerton
• Who wouldn't like it?
  by William Powell
• KM Today
  by Haidee E. Allerton
• Cable carryall
• Surveysays
• Quick clicks
• Complex courseware with on-demand digital printing
• Check, as in stop!
• Mailbox
• Quicktip
• Demystifying performance: getting started; this conclusion to article 1 spells out how to build confidence and credibility
  by Dennis L. Gay
• Paper weight
• How to keep classes calm in volatile times
  by Mick Mortlock
• And the Award goes to
• True tales from the workplace: customer service is dead, long live customer service
  by Haidee E. Allerton
• Building the right learning portfolio: ten lessons from the financial sector you can use now
  by Vicki Cerda
• How to partner with a training supplier: as training budgets continue to tighten, it is becoming even more important to strike the best deal—and to forge a working relationship
  by Michael Rosenthal
• Got game?
• Will e-learning be the catalyst for outsourcing?
  by Kevin Oakes
• Lessons of a substitute teacher: recalling the line plot amid paper waddings
  by Benjamin Warner
• On the night stand
  by Roberta L. Westwood
• E-Learning.org
  by Eva Kaplan-Leiserson
• Smartlink
• E-learning, the Lucent way: Lucent extends its e-learing enterprise to customers; customer satisfaction guaranteed
  by Martha Gold
• Online Making Web Content Work
  by Patti Shank
• Thinking outside of the box award
• Eeuuu, it's iLOO
• A perennial weathers multiple storms
• Video It's Show Time!
  by Jason Lewis