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Articles in Dec, 2002 issue of Prosales

• Teams work: trust in supply chain partnerships underscores strategies for an ever-competitive pro dealer environment at the 2002 NLBMDA Conference - Pro Watch
  by Chris Wood
• Show time - With Honors
  by Chris Wood
• Yellow raincoat - New Products
• Survey says: contractors play an integral part in home buyers' product and brand selection decisions. Partner up with pros to get in on the action - Editor's Notes
  by Lisa Rabon
• Mold management: gypsum manufacturers are targeting mold with education and new products - Product Info
  by Stephani L. Miller
• Dot comedy: with a laugh or two along the way, Ply Mart transformed a static Web site into a next-generation e-commerce suite of sales and support systems - With Honors
  by Chris Wood
• Plane and powerful - New Products
• Tool power: despite lower margins to compete with big boxes and online catalogs, power tools remain a key component to a dealer's profitability - How To Sell Tools
  by Rich Binsacca
• Accounts in hand: contractor training can give pro dealers a better understanding of their local remodelers and might build a business or two in the process - View From Remodeling
  by Chris Wood
• Considerable options: there's no single sales compensation plan that fits all, and progressive dealers are finding that customization is key
  by Sharon O'Malley
• On your mark - New Products
• Direct hit: ABC Supply transforms customer service into customer support with an all-encompassing contractor direct-mail marketing program - With Honors
  by Chris Wood
• Hold tight - Product Info
• For the people: becoming a "consumer company" means anticipating and responding to the needs of current and future customers - New Dimensions
  by Mike Butts
• Let 'er rip - New Products
• Shine on - Product Info
• Call waiting: even your best customers need a phone call now and then - Firing Line
  by Tad Troilo
• Flexible comfort - New Products
• Stepping forward: with value-added services now the rage, two steppers say their foothold in the supply chain is stronger than ever—and they want to prove it - Pro Watch
  by Chris Wood
• Bend and brake - New Products