Arlene Thomas: owner of TCS Translations, Los Angeles, CA - My Style

Latino Leaders: The National Magazine of the Successful American Latino, August-Sept, 2003

LEADING THE WAY

Personal leadership style: Modest / Dashing

Decision-making: Be prepared / Go with your gut

Success: Hard work / Right place, right time

HARD TIMES

Facing the economic downturn: Nervous / Confident

Services: Diversify / Stick to what you know best

MANAGING YOUR PEOPLE

Decision-making: Alone / Group

Office relationships: Friendly / Strictly business

Promotion: Qualifications / Hands-on experience

Staff evaluation: Multi-dimensional / Bottomline

Conflict management: Confrontational / Non-confrontational

EXPRESS YOURSELF

Talking to people: Telephone / Email

Discussion: One-on-one / Group meeting

New policy: Word of mouth / Memo

Which comes first?: Good news / Bad news

Bright idea: Take the plunge / Slowly but surely

THE BUCK STOPS HERE

Corporate change: Fight the system / Work within it

Mission Statement: Tough / Achievable

Dealing with failure: Lessons of learning / Irreparable damage

MY STYLE

State of desk: Neat / Messy

Creative thinking: Office / Down time PC / Mac

As founder and CEO of TCS Translations, Arlene Thomas has spent the last 15 years building her business into one of the premiere language companies in the United States. In recognition of her skills as a top business leader in the United States, National Congressional Committee's Business Advisory Council honored Arlene as a 2003 Businesswoman of the Year. TCS's carefully selected personnel reflect Arlene's can-do attitude and above-and-beyond service to the most demanding of clients, illustrative of her talented skills as a leader and role model.