Cases on information technology and business process reengineering

Reference & Research Book News, Feb, 2007

Cases on information technology and business process reengineering.

Ed. by Mehdi Khosrow-Pour.

Idea Group Publishing

2006

357 pages

$69.95

Paperback

HD58

The growing importance of information technology has spurred business and other organizations to attempt to fit their organizational structures and processes to best take advantage of information technology solutions. Khosrow-Pour (editor-in-chief, Journal of Cases on Information Technology) presents 21 case studies of such organizational efforts intended to illustrate the pitfalls and opportunities of business process reengineering project implementation and management. Topics include a health board's enterprise system implementation, workflow-supported invoice management, business process reengineering in government agencies, Internet-based workflow systems, information systems redesign within a state social services agency, reengineering efforts within a showroom wholesaler, distance learning and Web-based training, reorganization of a department of motor vehicles, and reengineering distribution for a beer distributor, among others.

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