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Appreciative inquiry for change management; using AI to facilitate organizational development

Reference & Research Book News, May, 2008

Appreciative inquiry for change management; using AI to facilitate organizational development.

Lewis, Sarah et al.

Kogan Page Ltd.

2008

247 pages

$60.00

Hardcover

HD58

Lewis, an occupational psychologist, offers a practical approach to change within organizations, focusing on the contribution made by individuals and how to turn that contribution into more effective business performance. The first part of the book is devoted to making clear the difference between the conversational approach to organizational change presented here, and the mechanistic approach. The second part explores specific skills that support integrated conversational practice, such as question creation, learning to be a conversational practitioner, and working with story in organizations. The third part of the book explains how to pull together the skills, perspectives, and approaches described into a practical, conversation- based approach to organizational challenges. Case studies look at the method in organizations as diverse as BP, Nokia, and the American Quality Association.

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Appreciative inquiry for change management; using AI to facilitate organizational development

Reference & Research Book News, May, 2008

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