Poverty and The Public Utility: Building Shareholder Value Through Low-income Initiatives

Reference & Research Book News, August, 2005

HC110

2004-020380

0-87814-883-3

Poverty & the public utility; building shareholder value through low-income initiatives.

Monte de Ramos, Kevin.

PennWell Books, [c]2005

386 p.

$75.00

Realizing that the poor, in spite of having energy burdens four times that of the average household, exhibit the same credit behavior, energy efficiency consultant Monte de Ramos came to believe that low-income utility initiatives can be instituted profitably. After highlighting key statistics relating to utilities and poverty, he reviews different approaches used in the industry to improve access to utility service and increase its affordability. He also discusses how management and community action agencies should address shareholder concerns.