Quality and performance excellence in higher education; Baldrige on campus

Reference & Research Book News, August, 2005

LB2341

2004-021398

1-882982-80-0

Quality and performance excellence in higher education; Baldrige on campus.

Title main entry. Ed. by Charles W. Sorensen et al.

Anker Publishing Co., Inc, [c]2005

233 p.

$39.95

Congress established the Malcolm Baldrige National Quality Award program in 1987 to raise awareness about quality and performance excellence as a competitive edge. Since 1999, the program has outlined criteria for educational institutions to align their mission, values, goals, processes, and resources into a comprehensive and systematic improvement effort. Sorenson and his co-editors, who are associated with the U. of Wisconsin-Stout (the first higher-education Baldrige winner, in 2001), present profiles of six institutions that have implemented the criteria: the Monfort College of Business, U. of Northern Colorado; National U.; New Mexico State U.-Carlsbad; Northwest Missouri State U.; U. of Wisconsin-Stout; and Western Wisconsin Technical College.