The quality improvement handbook, 2d ed
SciTech Book News, Sept, 2006
The quality improvement handbook, 2d ed. (CD-ROM included)
Ed. by John E. Bauer et al.
ASQ Quality Press
2006
217 pages
$60.00
Hardcover
TS156
Aimed at readers who want to improve themselves or their organizations, this text introduces the history, concepts, and tools of quality improvement. The volume is structured to follow the Body of Knowledge (BoK) of ASQ's Certified Quality Improvement Associate (CQIA) certification. Supplemental materials include the ASQ Code of Ethics and a glossary of terms. The editors are affiliated with the Quality Management Division of the American Society for Quality (ASQ).
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