When People Are the Problem, What Will You Do?

Wisconsin Bookwatch, April, 2005

When People Are The Problem, What Will You Do?

Harvard Business School Press

60 Harvard Way, Boston, MA 02163

www.HBSPress.org

1591397138 $19.95 1-800-668-6780

When People Are The Problem, What Will You Do? is an anthology of case studies by a variety of experienced authors concerning different dilemmas in management. From when culture clash threatens a cross-border merger, to dealing with the distress of a star performer headed for a mental breakdown, to the awkward position of being sexually harassed by one of the company's most important clients, each situation presented unique management problems that had to be dealt with on financial, ethical, and personal levels. Greater lessons in how to keep things running smoothly interweave this recommended collection of instances when human misunderstandings and weaknesses are the integral part of a mess.

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