Arts Publications
Topic: RSS FeedConquering Complexity in Your Business
MBR Bookwatch, Feb, 2005 by Diane C. Donovan
Conquering Complexity In Your Business
Michael L. George & Steven A. Wilson
McGraw-Hill
2 Penn Plaza, New York NY 10021
0071435085 $29.95 1-877-833-5524
How are Wal-Mart, Toyota and other big businesses creating even more value in their already-large companies? In Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth, co-authors Michael L. George and Steven A. Wilson maintain that in every business, there's too much complexity, which erodes profitability, confuses the customer, and adds costs. The solution: identify and eliminate this complexity where it doesn't count--and add it in, where it does. Chapters discuss adding value with complexity which attracts with 'customization' and 'variety', of identifying places where complexity doesn't belong, and for quantifying the costs of achievement and complexity in both products and services.
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