Integrating ERP can overcome CRM limits

Software Magazine, Spring, 2002 by Alan Robert Earls

Representative CRM-ERP Integration Products

                          Company

ERP Package Suppliers     J.D. Edwards
                          Oracle
                          SAP

Integration-oriented CRM  Applix
                          eGain
                          E.piphany
                          Siebel
                          Talisma
                          Unica

Integration               Actional
Products/Services         Acxiom
                          Compaq (Compaq Business Bus)
                          Trigo
                          WebMethods

Other Companies with      Akibia Consulting
Solutions Related to      Broadvision
ERP-CRM Integration       Yellow Shirt

                          Location                Web Site

ERP Package Suppliers     Denver                  www.jde.com
                          Redwood Shores, Calif.  www.oracle.com
                          Philadelphia            www.sap.com

Integration-oriented CRM  Westborough, Mass.      www.applix.com
                          Sunnyvale, Calif.       www.egain.com
                          San Mateo, Calif.       www.epiphany.com
                          San Mateo, Calif.       www.siebel.com
                          Kirkland, Wash.         www.talisma.com
                          Lincoln, Mass.          www.unicacorp.com

Integration               Mountain View, Calif.   www.actional.com
Products/Services         Little Rock, Ark.       www.acxiom.com
                          Houston                 www.compaq.com
                          Brisbane, Calif.        www.trigo.com
                          Fairfax, Va.            www.webmethods.com

Other Companies with      Westborough, Mass.      www.akibia.com
Solutions Related to      Redwood City, Calif.    www.broadvision.com
ERP-CRM Integration       Pasadena, Calif.        www.yellowshirt.com

Source: Alan Earls and King Content Co.