IntelliReach

Software Magazine, Summer, 2002

ExRay for Exchange 1.0 from IntelliReach, Dedham, Mass., is a management product that lets e-mail administrators and managers monitor and manage their Microsoft Exchange 2000 and Exchange 5.5 e-mail environments.

ExRay lets IT staff and network administrators monitor system thresholds, limit abuse and view key historical reports. With ExRay, IntelliReach says, administrators can be more effective and productive, managers can plan for growth and guarantee an effective messaging service, and users benefit from maximum e-mail availability. ExRay delivers its performance-reporting and system-monitoring capabilities through a customizable Web-based interface. A set-up wizard guides users step by step through ExRay installation and enables its use in as little as 15 minutes.

With ExRay, administrators can generate a series of management-level reports that help IT staff and corporate executives gain insight into the overall health and performance of Microsoft Exchange. ExRay can provide information on the message delivery time for each critical e-mail route. ExRay also includes a Service Level Agreement report that helps management ensure that it automatically gathers Exchange service information and highlights areas that don't conform to agreedon performance standards.

ExRay works, in part, by sending polling messages to each of the servers it is monitoring, collecting data based on message response time between servers. ExRay lets users define their own thresholds for what constitutes slow performance. If delivery time exceeds a threshold, ExRay sends an alert via alphanumeric pager e-mail, or by storing an event in the NT event log.

Pricing for ExRay is at an introductory rate starting at $3,750.

www.intellireach.com