Network Management Tools - Brief Article - Product Announcement

Telecommunications, Sept, 2000

A good dose of preventive medicine may be the trick to maintaining a service provider's network reliability. Enter Concord Communications' Live Health, a network management mechanism that diagnoses potential outages. By eliminating duplicate alarms and delivering real-time and historical performance information to predict, prevent and resolve persistent problems, Live Health can distinguish between one-time events and long-term problems that could lead to potential network failures. A built-in "deviation from normal" algorithm automatically learns the personality of a specilic e-business delivery system to identify and resolve unusual network behavior. Through a unified interface, users can sort Out faults, potential outages and delay from a central location and leverage that information in multiple complementary solutions, including HP OpenView and Micromuse Netcool.

Because performance and availability information is in a central location, service providers can customize, sort and send SLA information instantly to customers. Live Health is available.