Unisys Upgrades ISO9002 Certification for Support Services in Latin America and Caribbean to ISO9001 - Company Operations

Edge: Work-Group Computing Report, Feb 21, 2000

Unisys Corporation Monday announced that its Global Network Services operation, Latin America and Caribbean Division (LACD), recently upgraded its certification by Lloyds Register Quality Assurance to the ISO 9001:1994 standard.

The certification covers the entire Unisys distributed computing support service areas, DCSS sales, Unisys Direct as well as the service delivery, support center and logistics operations in the region. This latest ISO 9001 certification further validates Unisys established position as a leader in the global delivery of consistent, best-in-class service solutions.

"This latest validation of our global service delivery processes is indicative of Unisys commitment to continuous improvement and quality," said Nick Sandoval, general manager of Unisys Global Network Services, LACD. "In today's competitive global marketplace, ISO certification is increasingly becoming a prerequisite for bidding on large contracts. And from an organizational standpoint, achieving these certifications and maintaining the standards they entail has made us a more disciplined, organized, and proactive entity. As a result, we are efficient and competitive in areas that directly impact customer satisfaction -- including response times, restore times, technical excellence, and overall productivity."

In all, Unisys holds more than 30 ISO certifications for quality assurance and management processes. Unisys maintenance, installation and project management services are ISO 9002 certified for operations in Australia, Canada, Europe, Hong Kong, Latin America, Singapore, Taiwan, and the United States.

Unisys is an electronic business solutions company whose 36,000 employees help customers in 100 countries apply information technology to seize opportunities and overcome challenges of the Internet economy. Unisys people integrate and deliver the solutions, services, platforms and network infrastructure required by business and government to transform their organizations for success in this new era. The company offers a rich portfolio of Unisys e-@ction Solutions for electronic business based on its expertise in vertical industry solutions, network services, outsourcing, systems integration and multivendor support, coupled with enterprise-class server and related technologies. The primary vertical markets Unisys serves worldwide include financial services, transportation, communications, publishing and commercial sectors, as well as the public sector, including federal government customers. Unisys is headquartered in Blue Bell, Pennsylvania, in the Greater Philadelphia area. For more information on the company, access the Unisys home page on the World Wide Web at www.unisys.com.