Caldera Provides Free Linux Phone Support to OpenLinux Users Throughout Europe; Free 30-Day Phone and 90-Day E-mail Support Available in Four Languages - Company Business and Marketing

Edge: Work-Group Computing Report, June 12, 2000

Caldera Systems Inc. (Nasdaq: CALD) Tuesday announced that free support is available for OpenLinux users in Europe.

Registered OpenLinux users will receive free 30-day phone and 90-day e-mail support in German, French, Italian and English.

In Germany, registered OpenLinux users may dial 030 726238 88 or visit support@caldera.de. Registered users needing support in English, French or Italian may dial +353 61 702033 or visit europe.support@calderasystems.com.

This is the next step in the expansion of Caldera's European strategy offering worldwide customer support to OpenLinux users. The company now offers free support to OpenLinux users in the United States, Asia and Europe.

"Free support is an important service to offer customers -- equally important is offering that support in the customers' language," said John Thomas, vice president of support services for Caldera Systems Inc. "This affirms our commitment to provide the best support anytime, anywhere for OpenLinux."

"I like the message this sends customers," said Martin Peterson, technical director of LinuxIT, a UK-based reseller. "For the price customers pay for OpenLinux eDesktop, Caldera is willing to invest much more in time and resources to ensure success with the product."

Caldera Systems provides all levels of support to OpenLinux users in Europe from installation and configuration questions to fee-based consulting services. This includes support for all Caldera resellers and OpenLearning partners.

Resellers and eSolutions Providers, such as VARs, ASPs, ISPs, ISVs and OEMs, may receive online support by contacting partner.support@caldera.de. For more ty. IBM complements the graphics subsystem with the ELSA GLoria II graphics adapter supported by 4X AGP, dual-channel memory bus with high-speed future release, this card will support Inverse multiplexing of up to four SDSL lines supporting speeds up to 9.2 mbps. The SDSL8+ will work with the Nokia M6652 ISU (inverse multiplexing unit, the Nokia M6651 SSU (Single Line Service Unit), and is backward compatible with existing SDSL CPE.

ATM Quality of Service (QoS) Functionality positions the D50 as a 3rd Generation DSLAM. This new feature provides the capability to provide multiple services (ADSL, SDSL, IDSL, G.lite) over a single copper pair. ATM QoS functionality with the D50 platform includes multiple service classes, traffic policing and shaping, congestion control and avoidance, connection admission control and OAM and performance monitoring.

DS1 Line Card is a new type of line card that facilitates a variety of low cost carrier services while extending broadband network coverage. This four port line card enables the delivery of broadband data, video and up to 24 voice lines over a single DS1 transport. The DS1 line card can also be used to deliver T1 and fractional T1 for frame relay voice and data services over the ATM network. Frame relay services and network internetworking is also supported by the DS1 line card.

The DS1 line card can extend the last-mile delivery of fixed based data services over the carrier's existing transmission network. For example, the DS1 Line card can be used to transport IP media services over microwave radio instead of copper, thus extending service beyond what might be inaccessible by DSL. Additionally, carriers serving customers via the Digital Loop Carrier (DLC) can also extend the reach of broadband services. The DLC acts as a repeater but still can support up to 24 voice lines per DS1 interface.

Broadband @ the speed of demand

Nokia recently unveiled its wireless broadband strategy and wireless router products as well as general availability of the ADSL remote terminals for home office and business. Nokia offers a range of broadband solutions that are optimized for different markets and applications and that enable carriers to rapidly build broadband networks that reach a larger customer base. By deploying an integrated suite of solutions, both wired and wireless, carriers can cost effectively deploy world-class, large-scale broadband voice and data networks.

Wireless Broadband Solutions: Nokia's high performance wireless access networks enable providers to deploy broadband solutions faster and with less up-front investment and market risk than alternative solutions. With the introduction of Nokia RoofTop Wireless Routing and the Nokia CityHopper Broadband Wireless Access solution, wireless broadband networks can be deployed incrementally and driven by demand. They put control of the network deployment and roll-out into the providers' hands, allowing them to serve a broader market than currently addressed with wired infrastructure alone.

Wireless DSL Connectivity: With wireless connectivity as an exciting option for bandwidth access, Nokia is on the forefront of wireless DSL. Providing high-speed, wireless Internet connectivity, the MW 1122 greatly simplifies access to data services within the home. Combining two of the most exciting communications technologies today-Wireless LAN (WLAN) and Asymmetric Digital Subscriber Line (ADSL)-the MW provides multimegabit, wireless connectivity that can support multiple devices, thus making it an ideal solution for a small office/home office (SOHO) environment.