Business Services Industry
The evolution of the business of business economics
Business Economics, April, 1989 by Roger E. Brinner, Roger Winsby
Unfortunately for all concerned, one partner in the basic symbiotic relationship - the business economist - came upon hard times. Economists in large organizations quickly became threatened with extinction as increased competition and reduced demand led to corporate staff cutbacks. Many CEOs, looking for someone to blame, found the bearer of bad tidings a natural target.
Surviving economists often turn up in new departments, such as marketing and Treasury, and declare their new turf as comprising four areas: provision of a logical conceptual framework for many issues, assembly of current facts, intelligent extrapolation of trends, and risk analysis. Consulting firms are following this lead in certain industries and introducing the strategy in others.
But this new niche isn't fully established. Most new buyers in line departments prize economists' technical and computer skills and their familiarity with data sources, but they do not fully recognize their conceptual skills. Fortunately for both Economicus Consultatus and Economicus Corporatus, the transition has been aided by a second revolutionary reduction in the effective cost of computer hardware and software (the first was the availability of timesharing). With personal computers and microcomputers, we now can deliver more useful information for a much lower cost to the proliferating personal computer spreadsheets of our employers. And incidentally, a third revolution is at hand: an order-of-magnitude reduction in raw data costs courtesy of the CD-ROM. We must pitch in with our professional brethren in line departments to solve real-life problems in real-time. Among the best opportunities for this collaboration are:
Activity Line Department Sales and Production Forecasting Operations Research & Planning Market Identification and Market Research
Evaluation
Asset Management Finance, Investment Policy Purchasing Management Purchasing Pricing Marketing and Sales Consumer Behavior Marketing
In these areas, the combination of changing environments, new data sources and growing competitive pressure calls for a more structured evaluation of cost savings and market potentials. Those who employ us, executives, policymakers and investors, will continue to forecast the future and to make major decisions based on these forecasts. We economists may not regain the safe and powerful niche we enjoyed in the 1960s, but the complex, competitive decade of the 1990s will present clear opportunities for the survival and prosperous recovery of our species. The tools and skills of in-house and consulting economists match up well to these requirements for conceptual and quantitative analysis.
Table : Table 1 Evolving Patterns of Information and Service
Information Expected External Services Used
1965-73 Extremely accurate Range of text, data,
macroeconomics mainframe computing;
supplied to planners
1974-79 National, industry or Same, plus industry-specific
region trends; consulting
sensitivity analysis
1980-84 Same, plus international Same, plus more data
trade and macroeconomics and PC tools
1985-88 Same, plus market segment Same, plus help for
evaluation and forecast market
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