Business Services Industry
Labor relations at readers' firms - survey results; Where I Stand - Brief Article
Nation's Business, Feb, 1996
Most Nation's Business readers don't have a union at their firm and enjoy good relations with their employees, according to the results of the Where I Stand poll in the December issue.
Moreover, most respondents don't expect to be the target of union organizers and have had little experience with union "corporate campaigns," which can involve harassment of company officials, bankers, creditors, suppliers, or customers.
Here are the results of the survey:
LABOR
Which of the following best describes the state of labor-management relations in your firm?
No union, and relations are good
71%
No union; problems are handled by managers and affected employees
17
Union rejected in the past three years
1
No union, but expect organizing activity and vote within a year
1
Traditional union-management relationship, and relations are good
9
Relations with union are poor; a strike could occur
1
How much do you rely on employees, union or nonunion, to make suggestion about workplace issues, such as safety concerns, benefits, or general conditions?
Don't consult employees
4%
Listen to employees' concerns but don't involve them in decisions
34
Include employees or representatives closely in making recommendations or decisions
62
How much do you rely on employees, union or nonunion, to make suggestions about the design or content of your firm's products or services?
Don't consult employees
8%
Listen to employees' ideas and suggestions but make own decisions
43
Ask employees to help design products and services based on their expertise and experience
34
Let employees or employee groups make own decisions on some products, services, or processes
15
What is the likelihood that unions will want to organize your employees?
Already have a union
10%
Believe company is probable target for union organizing
8
Don't believe company is union target
73
Unlikely; employees have already turned down a union
9
Some unions are engaging in what is known as a "corporate campaign" against firms during contract talks or in organizing efforts. Which one of the following activities, if any, has been the biggest problem for you?
Pressure on customers or suppliers
4%
Harassment of executives or directors
1
Suspiciously timed complaints to regulators
4
Union-inspired shareholder resolutions on labor issues
1
Other unconventional union tactics
4
No problems of this nature
86
Which proposed action by Congress is most important to you?
Repeal of Davis-Bacon (prevailing-wages) Act
26%
Repeal of minimum-wage law
10
Allowing management-employee teams to deal with worker issues
16
Permitting replacement of striking workers
17
Comprehensive labor-law reform
31
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