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Thomson / Gale

New work order

Black Enterprise,  March, 2008  

1 HEIGHTENED COMPETITION, GLOBALIZATION, OUTSOURCING, AND TECHnological advancements are among a host of growing management challenges for which old business school theories and best practices solutions just don't suffice, asserts Ather Williams III, managing director, Global Head of Strategy and Business Development for Treasury and Securities Services at New York-based J.P. Morgan Chase.

Williams says The Future of Management by Gary Hamel (Harvard Business School Press; $26.95) is a must-have blueprint for overhauling outdated management paradigms and constructing relevant ways to organize, mobilize, problem-solve, and optimize in this new epoch of business.

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To topple conventional dogma and erect a progressive leadership model that can sustain a competitive advantage, Williams recommends implementing the following strategies from the book:

* Solve systemic problems by understanding their systemic roots. Uncover and address underlying or organizational issues--history, culture, incentive plan, etc.--that drive faulty behavior.

* Supplement existing management processes rather than supplant them. Don't scrap a flawed program. It might be easier on the staff to implement new processes alongside traditional methods to learn from obvious incongruities and to identify gaps and redundancies effectively. Transitioning is easier than replacing.

* Commit to revolutionary goals, but take evolutionary steps. Strive for significant, measurable improvements incrementally. Build slowly on successes to allow for necessary course correction when setbacks occur.

COPYRIGHT 2008 Earl G. Graves Publishing Co., Inc.
COPYRIGHT 2008 Gale, Cengage Learning