Pacoima - Brickbats - Brief Article
Reason, June, 2003 by Charles Oliver
When Linda Del Toro's 18-month-old daughter had a seizure, she called 911... and waited half an hour for an ambulance to arrive. The driver had first gone to Sylmar, California, instead of the family's home in Pacoima. It turns out that the dispatcher had the wrong address in her database--a fact the family had tried to explain.
The operator apparently thought the computer knew more about the family's location than they did.
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