Discount Store News

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Articles in May 3, 1993 issue of Discount Store News

• Target sets test of new Smarts closeout store
  by Richard Halverson
• Wal-Mart bloodied but unbowed in Wall St. bout - Taking Stock - Column
  by Arthur Markowitz
• Wal-Mart's Kahn advises Mexicans on retailing basics - Robert Kahn
  by Mary Ellen Kelly
• Waldenbooks tests new toy, coffee bar formats - Walden Book Co
• Stuart's learns the importance of nurturing a service culture
  by Mary Ellen Kelly
• Retailers adapt Home Depot service to their business - Home Depot's model customer service program
  by Pete Hisey
• Sweet dreams - brassiere marketing - Special Supplement: AM Apparel Merchandising - Company Profile
  by Susan Reda
• Price heads to U.K., eyes Russia
  by Arthur Markowitz
• Kmart leads inner city redevelopment project; plan to meet needs of blighted Kansas City area - Kansas City, Missouri
• A look at the best in customer service - Editorial
  by Tony Lisanti
• TRU, Western Publishing roll out Books 'R' Us - Toys 'R' Us launches its new Books 'R' Us children's book department
• Technology fills multitude of roles in improving customer service
  by Arthur Markowitz
• Men's wear stores tailor service to fit the customers
  by Jill Lettich
• Attentive service deters shoplifters and thieves
  by Jack Hayes
• Value City: orchestrating off-price - Special Supplement: AM Apparel Merchandising - Company Profile - Cover Story
  by Jeffrey Arlen
• Taking the next step - apparel marketing in discount houses - Special Supplement: AM Apparel Merchandising - Editorial
  by Jeffrey Arlen
• Loblaw chairman Nichol views private label surge - David Nichol
  by Pete Hisey
• Herman's set to retrench: will shut down 132 stores - Herman's Sporting Goods Inc
• The little extras keep customers coming back - customer service
  by Jill Lettich
• Target empowers employees to be fast, fun and friendly
  by Richard Halverson
• Retailers rely on manufacturers to help deliver better service
  by Pete Hisey
• Hyatt staff teaches lesson in service - Hyatt Hotels Corp
  by Mike Harnett
• Off-price slow to mature - marketing children's clothing - Special Supplement: AM Apparel Merchandising - Company Profile
• Hills looks to greener pastures - Hills Department Stores management goals
  by Laura Liebeck
• Discounters spearhead supercenters' decade
  by Laura Liebeck
• DSN conference cites Mexico's opportunities and obstacles - Discount Store News' 'Opportunities in Mexico' conference, Mexico City, Mexico
  by Mary Ellen Kelly
• VAT's no way to raise money for health care - value-added tax - Buyers & Sellers - Column
  by Don Longo
• Craft interests needle magazine sales
  by Frank M. Viollis
• Hills instills employee incentives, work ethic to lure repeat business - Hills Department Stores
• Who satisfies CE shoppers most: commissioned or noncommissioned help? - consumer electronics
  by Pete Hisey
• What does service mean to customers?
  by Harvey D. Braun
• Booking bags - Special Supplement: AM Apparel Merchandising - Company Profile
  by Jill Lettich
• Fleece: hitting its stride - discount house marketing of men's clothing - Special Supplement: AM Apparel Merchandising - Company Profile
• Phar-Mor slashes store count to 166; builds upon core units
• 'Aladdin' keys fall video market - Aladdin motion picture video tape
• Superstores write new chapter in retailing; lure serious buyers, browsers with reading areas, cafes - book marketing
  by Laura Liebeck
• Audio books to follow in video sell-through footsteps
  by Frank M. Viollis
• Nordstrom, Wal-Mart lead retail satisfaction poll
• Disney 'cast members' put 'guests' in the spotlight - Walt Disney Co. Walt Disney Attractions' employee training
  by Michael Hartnett
• Marriott addresses quality service by taking care of its employees
  by Michael Hartnett
• Plus sizes big business - women's special sizes clothing - Special Supplement: AM Apparel Merchandising - Company Profile
  by Slom. Stanley H.