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What do box buyers want? Price is important, but so is quality, reliability and proactive service

Paperboard Packaging, Feb, 2004 by Hallie Forcinio

"It's still a buyer's market because of global competition and a declining manufacturing base in the United States," concludes Baker.

Buyer Wish List

Quality                  Proactive system
                         to prevent problems

Performance              Consistent
                         product

Reliable                 On-time delivery
Service

Understanding of         Initiative
box buyer's business

Cost Savings             Value

Focus on                 Cost-effective
continuous improvement   short runs

Cleveland-based freelance writer Hallie Forcinio specializes in packaging and automation topics. A contributor to many trade magazines, she also prepares daily news headlines for a packaging Web site and a weekly e-newsletter.

COPYRIGHT 2004 Questex Media Group, Inc.
COPYRIGHT 2008 Gale, Cengage Learning
 

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