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Articles in Jan 26, 2004 issue of Nation's Restaurant News

• Richard L. Cruz: this quick-service manager makes a speedy pit stop something more that just another roadside attraction
  by Ed Rubinstein
• Janice Ball: outstanding positive attitude, profits have this GM reigning supreme as a queen at BK's King's Court
  by Liza Berger
• Nicholas Ilvento Jr.: GM mans tables at casino's fine-dining restaurant so customers in the front-of-the-house always win
  by Lori Lohmeyer
• Kevin Bonner: hook, line and sinker: manager of Chesapeake Bay unit reels in highest sales for casual seafood chain
  by Erica Duecy
• Ian Vaughn: young GM hatches plan to raise workers' morale, sales expectations at growing chicken chain
  by Erica Duecy
• Mickey Padilla: luck got this small-town guy into the industry, but hard work and a can-do spirit help him thrive there
  by Fern Glazer
• Lisa Hofferbert: with notebook in hand and awash with ideas, this list-making manager cleans up in store sales
  by James Peters
• Richard Roberts: this restaurant has more than one 'star'; GM leads team to 35-percent sales increase
  by Bret Thorn
• Susan Rainwater: despite illness, the 'mama' of this family-dining unit, puts on game face to huddle with Ole Miss. masses
  by Bret Thorn
• Tommy Jacomo: combining full bellies and belly laughs, this D.C. GM wins over a tough crowd of celebs and seasoned journalists
  by Paul Frumkin
• Tracey Spillane: after one sip of wine, GM harvests a fine-dining career that is full-bodied and ripe with flavor
  by Dave Wolkowitz
• George Miliotes: top manager leads test of concept that might spring into a chain, grow for a number of seasons in the sun
  by Pamela Parseghian
• Danielle Johnson: struck with love for this fine-dining restaurant, its unofficial GM says friendliness the core concept
  by Naomi Kooker
• Michael Jordan: following in footsteps of a famous father, operator and sommelier raises the level of wining and dining
  by Amy Spector
• Rose Nelson: this new project coordinator doesn't waffle; she trains employees to want to get things done
  by Gregg Cebrzynski
• Gabrielle Price: in the blink of an eye, the Panda lady's 'temporary' job turns into a 10-year career
  by Dave Wolkowitz
• Joe Sims: Cincinnati GM hits a home run, covers all the bases of foodservice at the Great American Ballpark
  by Paul King
• Anthony Puglionese: not chicken to take on a challenge, this manager values insight gained from his fellow employees
  by Ed Rubinstein
• Alan Cichon: in this busy, bustling 13-restaurant metropolis, multitasking has become its GM's food of life
  by Carolyn Walkup
• Brian Brosnihan: manager's congenial attitude makes key argument for favorable ruling in the court of customer opinion
  by Liza Berger
• Jim Anderson: it's a jungle out there, but manager's training techniques clear path so employees can reach chain's top ranks
  by Liza Berger
• Neil DePasquale: manager offers customers 'two for one' with dynamic dual-brand Mexican and seafood unit
  by Amy Garber
• Bernard Guste: this GM of a family-run, upscale New Orleans fixture, shares with guests joy for life, passion for service
  by Dana Bowen
• Andy Enrico: in a city where unlucky gamblers fold every second, this food-and-beverage manager holds a winning hand
  by Wade Daniles
• Natalie Oldenkamp: this GM gives top-flight performance, keeping an eagle eye on earning profits and improving the bottom line
  by Elissa Elan
• Brad Kaemmer: GM trades 'Sin City' for Cincinnati and rekindles his love for food and the restaurant industry
  by Dana Bowen
• Jackie Murphy: deja vu: former Army cook returns to military service and commands firm's contract with U.S. Marine Corps
  by Paul King
• Daniel Flores: on the fast track and recently promoted, to new district manager says customer focus key to success
  by Alia Akkam
• Caroline Minneci: racing to reach success, this leader runs the training hub for fresh-out-of-the-gate employees
  by Naomi R. Kooker
• John McDonnell: it's showtime: at McD's sixth-largest unit, this GM directs one of the biggest, busiest shows on Broadway
  by Amy Garber
• Mark Clark: a newcomer to Highlands Ranch, Colo., but an old hand at sales and staffing success
  by Dina Berta
• Randy Garutti: using a combination of brains, heart and courage, this 'wizard' guides NY restaurant to top dining status
  by Erica Duecy
• Letter from the editor
  by Ellen Koteff
• Erin Benitez: despite her youth, this fast-casual Mexican chain's GM has just the fight recipe for success: happy employees
  by Milford Prewitt
• Kelly Marshall: not just another starstruck fan, GM keeps her casual cool at this celebrity-focused restaurant
  by Wade Daniels
• Tim Stanton: joint-venture partner raises the stakes, ropes in customers, lassoes $4.3 million in sales
  by Alia Akkam
• Jo Ann Wandsnider: friendly skylines: warm-hearted manager ladles out lots of chili with a helping of community involvement
  by Dana Bowen
• Barbie Exline: tried and true: manager's long-standing dedication and drive are boon to company and employees
  by Michael Anstendig
• Manuel Gonzalez: with the eye of a tiger, this GM takes initiative and sets his sights on superb sales, service
  by Liza Berger
• Francesco Buffa: Sicilian native keeps the Old World tradition alive, dishes up cuisine with side of family-style philosophy
  by Brooke Barrier
• Josh Goodman Pincetich: KremeWorks manager raises dough the old-fashioned way: by meeting goals, exceeding goals and being creative
  by Dave Wolkowitz
• Stephen Cowap: leader's passion for restaurant makes Friday's unit a great place to work every day of the week
  by Carolyn Walkup
• Heather Coin: brain food: newly promoted area manager stresses the importance of working 'smarter'
  by Susan Spielberg
• Wayne Simmons: Wrangles grill buffet unit into top-notch performer with glittering sales and service record
  by Erica Duecy
• Ken Deneau: on a huge foodservice playing field, this 'coach' makes sure that his team is warmed up and ready for the day's work
  by Paul King
• Charles F. Banicki: GM guides customers on trip around the world, delivers taste of global history in every dish served
  by Lori Lohmeyer
• Laurie Reimer: in the same spirit of the chain's founder, this GM serves old-fashioned hamburgers and biggie-sized kindness
  by Liza Berger
• Letter from the publisher
  by Allan Gould
• Katy Powers: without a pregnant pause, this GM demonstrates the true meaning of hard labor, love for work
  by Milford Prewitt
• Debbie Day: food management firm holds GM accountable for offering balanced meals to Bank of America workers
  by Paul King
• David Keller: former chef uses his noodle, leaves behind comfort of kitchen, makes great strides in front-of-the-house
  by Carolyn Walkup
• Nora Garcia: like a perfectly timed clock, this fast-food manager's unit never runs a second behind
  by Ron Ruggless