Food Industry
Industry: Email Alert RSS FeedMore multiunit operators testing or using remote call centers staffed by specially trained service agents who process the drive-thru orders of multiple restaurants to build sales
Nation's Restaurant News, Dec 17, 2007
More multiunit operators testing or using remote call centers staffed by specially trained service agents who process the drive-thru orders of multiple restaurants to build sales, reduce customer complaints and free up store personnel for other chores.
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