Dedicated employees essential for success - RSR Group

Shooting Industry, Nov, 2003

According to Steger, the entire staff at RSR Corp. was excited when they learned they were to receive the Distributor of the Year award.

"There are an awful lot of awards that are passed out based on the number of vendors who vote for you," Steger said. "We don't have as many vendors as some of our competitors do. So we feel that for enough people to have voted for us to win this award, we must really be doing something right.

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"Our world, in general, is chock-full of negatives. People are quick to tell you when you've screwed up, when you've done something wrong. We're not perfect by any means, but when someone tells us that we're excellent, it makes us feel pretty good."

Steger said his only regret is one of the partners didn't live long enough to see their collective dream realized.

"Ray Chimento died prematurely in 1983, just as we were opening our warehouse in Texas," Steger said. "I'm really sorry he can't be here. The company has come a long way."

Although Steger is gratified by the Distributor of the Year award, he emphasizes that everyone who works at RSR Corps plays a part in the company's success.

"I'm just one person working in a company of 150-plus employees," Steger said. "I see these people working every day, doing what they need to do to get the job done right and reliably. They know there are people out there depending on them.

"On the day I accepted the award, we had a power failure in our Orlando warehouse. The warehouse staff was pulling orders with flashlights to get them packaged and on the truck so the orders would get delivered on time. To me, these are the people who deserve the award. Every one of them should have the award at their homes so they can look at it and be reminded that that's why they're here. I'm very proud of all of them."