Payers enable patients to rate quality - Industry Watch - Horizon Blue Cross Blue Shield of New Jersey introduces services to let members rate the quality of medical care they receive - Brief Article

Healthcare Financial Management, June, 2003

Horizon Blue Cross Blue Shield of New Jersey has introduced web-based services that enable its members to rate the quality of care they receive from physicians and hospitals. The Newark-based plan has launched a web portal that offers a set of consumer-oriented decision-support tools.

Consumers will also have the ability to select physicians and hospitals based on quality data posted by providers. Hospitals, for example, may supply data on their complication and mortality rates for particular conditions, or display their progress reports on complying with quality initiatives of The Leapfrog Group.

For more information, go to www.horizonbcbsnj.com/aboutus_press_releases.asp? article_id359&urlsectionaboutus.