Clear language/claro lenguaje: by delivering workplace training in the language employees understand best, you can improve their productivity, compliance and morale

HR Magazine, Dec, 2005 by Kathryn Tyler

Whether you have foreign language differences in your workplace or everyone speaks English, Smith continues, "you have to judge your audience and know the best way they're going to learn. What's the point of a bunch of training that nobody understands?"

--Kathryn Tyler

Online Resources

For a sampling of agencies that help Spanish-speaking employees who aren't fluent in English, see the online version of this article at www.shrm.org/hrmagazine/05December. There you also will find links to:

* An Urban Institute report on immigrant workers.

* An HR Magazine article on foreign language training for employees.

* An HR Magazine article on English-only rules in the workplace.

* An HR Magazine article on an employer's English-language instruction for employees.

* An HR Magazine article on tactics for assimilating Hispanic workers.