Business Services Industry

HR on 'The Ice': in the extreme conditions of Antarctica, there is no place for weak HR practices

HR Magazine, June, 2004 by Ann Pomeroy

A Cold Addiction

Most people who complete a season on The Ice are hooked. The rehire rate for these individuals is high--about 60 percent.

One possible reason for these retention rates is expressed in a popular saying among individuals who choose the Antarctic lifestyle: "The first year, people go to Antarctica for the experience, the second year for the money. The third year they go because they no longer fit in anywhere else."

But the interpersonal connections employees forge on The Ice is perhaps a more likely reason.

If the hard conditions of Antarctica can potentially lead to frayed nerves and interpersonal conflict, they also can build deep friendships. Some who travel to this inhospitable climate find lifelong friends here, people with whom they share a special bond.

"Many people come back year after year," says recruiting manager Johnson. "And when they go home, they hold retreats back in the States."

Network administrator Dennis Hoffman returned this year to spend his 11th winter at McMurdo. He previously spent six summers on The Ice. What drew him back again and again, he says, were the friends he made and the camaraderie he shared. "I have more friends here than back in the States."

Online Resources

To read about the experiences of college interns on The Ice, and to see an online photo album that documents the harsh environment of Antarctica, see the online version of this article at www.shrm.org/hrmagazine/04June.> RELATED ARTICLE: The Hardest of the Hard Core

The terms "remote" and "primitive" are particularly apt to describe life at South Pole Station, the coldest and least accessible of the three U.S. bases.

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"Pole people think they are really special," says Clarissa Weir, SPHR, with a laugh. "They say we haven't really been to Antarctica because McMurdo isn't on the continent." (The station is located on an island off the coast in McMurdo Sound.) Weir, a Society for Human Resource Management member, heads the HR department at McMurdo Station during the winter.

While seawater can be processed for use at McMurdo, the water supply for Pole must come from melted ice, so restrictions are stringent. Pole's senior HR generalist, Andrea Dixon, reports that "We are allowed two, two-minute showers per week and one small load of laundry per week."

Lori Boruch, senior manager of human resources for the Raytheon Polar Services Co. program, says, "At Pole, they'll get on your case if they think you look too clean. People there really monitor water use."

Living quarters at Pole are "incredibly small," Dixon says, and some employees still live in "Jamesways"--Army-type tents with metal frames and furnaces. (These will be retired when a new building, currently under construction, is completed.) The heat is hard to regulate in these tents, she says, and Jamesway-dwellers must go to another building to use the bathroom. At night, they use a big coffee can to avoid going out in the cold.

Winter at Pole is long and cold, with about six months of nonstop darkness. "It's always so cold here that going from minus 40 degrees to minus 80 or minus 100 degrees doesn't make a big difference in the way we live," says Dixon, "except that our heavy equipment will stop running at those [lower] temperatures."

 

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