The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

HR Magazine, July, 2004

Introduces a new approach to managing a business that makes strategy a continuous process owned by everyone, not just top management. Draws from more than 20 in-depth case studies of major companies, showing how to create a new management system that puts strategy at the center of key operations. Robert S. Kaplan and David P. Norton (416 pp., hardcover, 2000)

[ILLUSTRATION OMITTED]

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