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Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight
HR Magazine, July, 2005
Yes, conflict can be a good thing, and facing up to it can lead to fantastic results. Interactive exercises and examples from both the workplace and home will coach and motivate you to effectively deal with all types of conflicts with confidence and integrity. Tim Ursiny, Ph.D. (304 pp., paperback, 2003)
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Item # 48.31538: $14.95 member/$16.95 non-member
COPYRIGHT 2005 Society for Human Resource Management
COPYRIGHT 2005 Gale Group
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