Business Services Industry
HR Technology: Leveraging the Shift to Self-Service—It's Time to Go Strategic
HR Magazine, July, 2005
HR
The recent shift toward integrated human resource information systems technology and self-service functionality is now the preferred method for improving customer service levels within the organization. In addition, there are clear tangible rewards from self-service that include lower cost of operations, increased productivity and, the opportunity to firmly position HR as an organizational leader and strategic business partner. (12 pp., paperback, 2005)
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COPYRIGHT 2005 Society for Human Resource Management
COPYRIGHT 2005 Gale Group
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