Massachusetts Mutual Life Insurance Co - Compensation and Benefits - Brief Article

HR Magazine, August, 2002

Massachusetts Mutual Life Insurance Co. (MassMutual) has introduced online electronic billing and payment capabilities that complement MassMutual's array

of insurance and benefits services. MassMutual's e-billing capability for disability and life insurance programs lets benefits administrators use one-touch billing and collection services and is designed to greatly improve the speed and accuracy of administrative functions. Online billing allows administrators to schedule and change individual policies and claims, and the changes are made in real time. The accuracy of e-billing can help reduce the likelihood of administrative problems and allows administrators to add value and increase the voluntary benefits that they offer employees.