Disrupted routines: Team learning and new technology implementation in hospitals

Administrative Science Quarterly,  Dec, 2001  by Amy C. Edmondson,  Richard M. Bohmer,  Gary P. Pisano

• E-mail
• Print
• Link

1996 "A regional intervention to improve the hospital mortality associated with coronary artery bypass graft surgery. The Northern New England Cardiovascular Disease Study Group." Journal of the American Medical Association, 275: 841-846.

Orlikowski, W. J.

1993 "Learning from notes: Organizational issues in groupware implementation." Information Society, 9: 237-250.

2000 "Using technology and constituting structures: A practice lens for studying technology in organizations." Organization Science, 11: 404-428.

Orlikowski, W. J., and J. D. Hofman

1997 "An improvisational model for change management: The case of groupware technologies." Sloan Management Review, Winter: 11-21.

Pisano, G. P.

1996 "Learning-before-doing in the development of new process technology." Research Policy, 25: 1097-1119.

Reason, J.

1984 "Lapses of attention in everyday life." In R. Parasuraman, and D. R. Davies (eds.), Varieties of Attention: 515-549. Orlando, FL: Academic Press.

Rogers, E. M.

1980 Diffusion of Innovations, 4th ed. New York: Free Press.

Schein, E.

1993 "How can organizations learn faster? The problem of entering the green room." Sloan Management Review, 34: 85-92.

Schein, E., and W. Bennis

1965 Personal and Organizational Change through Group Methods. New York: Wiley.

Schon, D. A.

1983 The Reflective Practitioner: How Professionals Think in Action. New York: Basic Books.

Senge, R

1990 The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday.

Szulanski, G.

2000 "The process of knowledge transfer: A diachronic analysis of stickiness." Organizational Behavior and Human Decision Processes, 82: 9-27.

Thomke, S.

1998 "Managing experimentation in the design of new products." Management Science, 44: 743-762.

Tushman, M. L., and P. Anderson

1986 "Technological discontinuities and organizational environments." Administrative Science Quarterly, 31: 439-465.

Tyler, T. R., and E. A. Lind

1992 "A relational model of authority in groups." In M. Zanna (ed.), Advances in Experimental Social Psychology, 25: 115-191. New York: Academic Press.

Tyre, M. J., and W. J. Orlikowski

1994 "Windows of opportunity: Temporal patterns of technological adaptation in organizations." Organization Science, 5: 98-119.

Van de Ven, A.

1992 "Suggestions for studying strategy process: A research note." Strategic Management Journal, 13: 169-191.

von Hippel, E.

1994 "'Sticky information' and the locus of problem solving: Implications for innovation." Management Science, 40: 429-439.

Walton, R. E.

1975 "The diffusion of new work structures: Explaining why success didn't take." Organizational Dynamics, Winter: 3-21.

Weick, K. E.

1979 The Social Psychology of Organizing. Reading, MA: Addison-Wesley.

Yin, R. K.

1977 "Production efficiency versus bureaucratic self-interest: Two innovative processes?" Policy Sciences, 8: 381-399.

1989 Case Study Research. New-bury Park, CA: Sage.

APPENDIX A: Interview Questions

1. Can you tell us a little about how MICS got started at this hospital, and how it's going?