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The ripple effect: emotional contagion and its influence on group behavior

Administrative Science Quarterly,  Dec, 2002  by Sigal G. Barsade

<< Page 1  Continued from page 22.  Previous | Next
Table 1

Manipulation Check of Perceptions of Confederate's Pleasantness by
Experimental Condition (A)

                                     High                  Low
                                 Pleasantness          Pleasantness
                                  Conditions            Conditions

                                High       High       Low       Low
                              pleasant   pleasant   pleasant   pleasant
                                high       low        high       low
                               energy     energy     energy     energy
Confederate                   Group 1    Group 2    Group 3    Group 4
Affective Behavior            (N = 23)   (N = 21)   (N = 24)   (N = 23)

1. Participant's percep-        6.95       6.29       4.13       3.65
   tions of confederate's
   pleasantness
2. Participant's percep-        6.98       4.14       8.38       2.65
   tions of confederate's
   energy level

                                         Chi-squared test

                                High vs.      High vs.
                                  low           low       Interaction
Confederate                   pleasantness     energy       between
Affective Behavior             conditions    conditions   conditions

1. Participant's percep-       42.67 ***       1.85          .04
   tions of confederate's
   pleasantness
2. Participant's percep-        0.02         152.52 ***    17.31 ***
   tions of confederate's
   energy level

* p < .05; ** p < .01; *** p < .001; two-tailed test.

(A) Means in table are ratings given by subjects and video-coders of
the confederate's level of pleasantness.

Table 2

Correlations, Means, and Standard Deviations (A)

Variable                        Mean     S.D.        1           2

 1. Exp. condition:               .49     .50      --
    Confederate pleasantness
 2. Exp. condition:               .50     .50      --          --
    Confederate energy
 3. Confederate pleasantness     5.20    2.29     .59 ****    .14
    rated by participants                          (91)        (91)
 4. Confederate energy           5.55    2.70    -.01         .82 ****
    rated by participants                          (91)        (91)
 5. Time 1 pleasant mood         6.78    1.02    -.14         .10
    (self-report)                                  (93)        (93)
 6. Time 2 pleasant mood         6.85     .98     .20 *      -.13
    (self-report)                                  (93)        (93)
 7. Time 2 pleasant mood          .08    1.07     .31 ***    -.21 **
    minus Time 1 pleasant                          (93)        (93)
    mood (self-report)
 8. Video-coder rating of        2.56     .50     .45 ****    .06
    participant Time 2                             (93)        (93)
    pleasant mood
 9. Participant's rating of      6.23    1.58     .09         .13
    own cooperative behavior                       (93)        (93)
10. Others' ratings of           6.11    1.32    -.06        -.08
    participant's cooperative                      (93)        (93)
    behavior
11. Participant's rating of       .01     .71     .21 **     -.19
    own performance (z-score)                      (93)        (93)
12. Others' ratings of          65.42   16.54     .01        -.21 **
    participant's task                             (93)        (93)
    performance

Variable                            3            4        5

 1. Exp. condition:
    Confederate pleasantness
 2. Exp. condition:
    Confederate energy
 3. Confederate pleasantness      --
    rated by participants
 4. Confederate energy           .19 *         --
    rated by participants         (91)
 5. Time 1 pleasant mood         .03          .15           --
    (self-report)                 (91)         (91)
 6. Time 2 pleasant mood         .24 **      -.17          .43 ****
    (self-report)                 (91)         (91)         (93)
 7. Time 2 pleasant mood         .19 *       -.30 ***     -.56 ****
    minus Time 1 pleasant         (91)         (91)         (93)
    mood (self-report)
 8. Video-coder rating of        .36 ****    -.01          .02
    participant Time 2            (90)        (90)          (92)
    pleasant mood
 9. Participant's rating of      .17 *       -.11          .19 *
    own cooperative behavior      (91)         (91)         (93)
10. Others' ratings of          -.03         -.04         -.11
    participant's cooperative     (90)         (90)         (92)
    behavior
11. Participant's rating of      .18 *       -.27 ***      .08
    own performance (z-score)     (91)         (91)         (93)
12. Others' ratings of          -.05         -.35 ****    -.03
    participant's task            (90)         (90)         (92)
    performance

Variable                            6            7            8

 1. Exp. condition:
    Confederate pleasantness
 2. Exp. condition:
    Confederate energy
 3. Confederate pleasantness
    rated by participants
 4. Confederate energy
    rated by participants
 5. Time 1 pleasant mood
    (self-report)
 6. Time 2 pleasant mood          --
    (self-report)
 7. Time 2 pleasant mood         .51 ****      --
    minus Time 1 pleasant         (93)
    mood (self-report)
 8. Video-coder rating of        .25 **       .21 **        --
    participant Time 2            (92)         (92)
    pleasant mood
 9. Participant's rating of      .39 ****     .18 *        .22 **
    own cooperative behavior      (93)         (93)         (92)
10. Others' ratings of           .11          .21 **       .23 **
    participant's cooperative     (92)         (92)         (92)
    behavior
11. Participant's rating of      .55 ***      .43 ****     .17
    own performance (z-score)     (93)         (93)         (92)
12. Others' ratings of           .16          .17 *        .17 *
    participant's task            (92)         (92)         (92)
    performance

Variable                            9           10           11

 1. Exp. condition:
    Confederate pleasantness
 2. Exp. condition:
    Confederate energy
 3. Confederate pleasantness
    rated by participants
 4. Confederate energy
    rated by participants
 5. Time 1 pleasant mood
    (self-report)
 6. Time 2 pleasant mood
    (self-report)
 7. Time 2 pleasant mood
    minus Time 1 pleasant
    mood (self-report)
 8. Video-coder rating of
    participant Time 2
    pleasant mood
 9. Participant's rating of
    own cooperative behavior
10. Others' ratings of           .30 ***
    participant's cooperative     (90)
    behavior
11. Participant's rating of      .23 **       .18 *
    own performance (z-score)     (91)         (93)
12. Others' ratings of           .03          .40 ****     .40 ****
    participant's task            (92)         (93)         (92)
    performance

* p < .10; ** < .05; *** < .01; **** < .001; two-tailed test.

(A) Number of subjects in parentheses. These correlations are based on
single-level analysis, pooled estimates of variance.

Table 3

Hierarchical Linear Modeling of Effect of Confederate's Emotion on
Subjects' Individual-level Contagion of Pleasant Mood (A)

                                   High                  Low
                               Confederate           Confederate
                               Pleasantness          Pleasantness

                              Low        High       Low        High
                             energy     energy     energy     energy
Variable                    (N = 23)   (N = 23)   (N = 22)   (N = 24)

Video-coder ratings of        2.76       2.75       2.25       2.41
  participant's emotional     (.51)      (.51)      (.37)      (.40)
  contagion
Self-ratings of emotional      .66        .16       -.07       -.44
  contagion                  (1.16)     (1.11)      (.99)     (1.04)

                                           Chi-square Test

                            Confederate    Confederate
Variable                    pleasantness     energy      Interaction

Video-coder ratings of       10.30 ***        .33            .40
  participant's emotional
  contagion
Self-ratings of emotional     9.97 ***       4.24 *          .10
  contagion

* p < .05; ** p < .01; *** p < .005; two-tailed test.

(A) Unstandardized beta coefficients. Standard errors are in
parentheses. All analyses control for participants' self-reported Time
1 pleasant mood.

Table 4

ANCOVA Results of Effects of Confederate's Emotion on Subjects' Group-
level Contagion of Pleasant Mood (A)


                                         High                Low
                                     Confederate         Confederate
                                     Pleasantness        Pleasantness

                                    Low      High       Low      High
                                  energy    energy    energy    energy
Variable                          (N = 7)   (N = 7)   (N = 8)   (N = 7)

Aggregated video-coder ratings     2.70      2.75      2.24      2.43
  of participants' emotional       (.42)     (.37)     (.31)     (.30)
  contagion (mean of the video-
  coder's aggregated group
  rating of participants' Time
  2 pleasant mood)
Aggregated self-ratings of          .57       .17       .03      -.39
  emotion contagion (mean of the   (.72)     (.26)     (.42)     (.63)
  groups' participants' Time 2
  pleasant mood minus Time 1
  pleasant mood)
Video-coders' ratings of           4.31      4.83      3.14      2.81
  overall group pleasantness       (.93)     (.98)     (.79)     (.98)
Group members' ratings of          5.73      5.42      4.61      4.45
  overall group pleasantness       (.62)     (.67)     (.94)    (1.05)

                                               F-test

                                  Confederate    Confederate   Inter-
Variable                          pleasantness     energy      action

Aggregated video-coder ratings     10.30 ***        .33          .40
  of participants' emotional
  contagion (mean of the video-
  coder's aggregated group
  rating of participants' Time
  2 pleasant mood)
Aggregated self-ratings of          8.41 ***       5.36 *        .00
  emotion contagion (mean of the
  groups' participants' Time 2
  pleasant mood minus Time 1
  pleasant mood)
Video-coders' ratings of           20.68 ***        .08         1.51
  overall group pleasantness
Group members' ratings of          10.10 ***        .47          .09
  overall group pleasantness

* p < .05; ** p < .01; *** p < .005; two-tailed test.

(A) Unstandardized beta coefficients. Standard errors are in
parentheses. All analyses control for participants' self-reported Time
1 pleasant mood.

Table 5

HLM Regression of Subjects' Emotional Contagion on Individual
Cooperation and Task Performance (A)

                                                         Group
                                 Subject's             members'
                                   rating              rating of
                                   of own              subject's
                                cooperative           cooperative
                                  behavior              behavior

Variable                    Model 1    Model 2     Model 3    Model 4

Controls
Participant mood at Time     0.27       .76 ****    -.18        .22
  1                          (.20)     (.20)        (.10)      (.19)
Percentage of funds         -1.20     -1.51         2.24       1.79
  participant received      (3.22)    (3.23)       (1.49)     (1.62)
Emotional contagion
Video-coder ratings of      1.09          --        1.41 **      --
  participant's Time 2      (.79)                   (.57)
  mood
Participant's self-rating     --        .73 ***       --        .47 **
  of Time 2 minus Time 1               (.30)                   (.22)
  mood
Overall model [R.sup.2]      .04        .12          .53        .43

                                                           Group
                                  Subject's              members'
                                   rating                rating of
                                   of own                subject's
                                 performance            performance

Variable                    Model 5     Model 6     Model 7    Model 8

Controls
Participant mood at Time      .03        .27 ***     -1.38       1.85
  1                          (.10)      (.10)        (1.34)     (1.64)
Percentage of funds          2.88 **    2.39 ***      4.34      10.28
  participant received      (1.24)     (1.14)       (22.52)    (18.27)
Emotional contagion
Video-coder ratings of        .31          --       12.08 **      --
  participant's Time 2       (.30)                  (4.90)
  mood
Participant's self-rating      --        .38 ****      --        3.96 *
  of Time 2 minus Time 1                (.13)                   (2.17)
  mood
Overall model [R.sup.2]       .04        .20          .04         .02

* p < .10; **  p < .05; *** p < .01; **** p < .005 two-tailed test.

(A) Unstandardized beta coefficients. Standard errors are in
parentheses.

Table 6

Means, Standard Deviations, and Intercorrelations of Group-level
Contagion Measures and Group-level Processes (N = 26) (A)

Variable                                Mean   S.D.      1         2

1. Group contagion: Video-coder         2.52   .40
   ratings (aggregated group mean of
   video-coder ratings of partici-
   pants' contagion)
2. Group contagion: Self-report          .12   .67     .29
   (aggregated group mean of partici-
   pants' self-reported contagion)
3. Video-coder ratings of group         4.07   .85     .44 **    .34 *
   cooperativeness
4. Standard deviation of percentage      .06   .04    -.37 **   -.19
   of funds distributed in group
5. Video-coder ratings of group         3.71   .97    -.42 **   -.48 **
   conflict

Variable                                    3        4

1. Group contagion: Video-coder
   ratings (aggregated group mean of
   video-coder ratings of partici-
   pants' contagion)
2. Group contagion: Self-report
   (aggregated group mean of partici-
   pants' self-reported contagion)
3. Video-coder ratings of group
   cooperativeness
4. Standard deviation of percentage     -.26
   of funds distributed in group
5. Video-coder ratings of group         -.92 ****   .30
   conflict

* p < .10; ** p < .05; *** p < .01; **** p < .001; two-tailed tests.

(A) Correlations are based on pooled estimates of variance.