Business Services Industry

Cool Hand KOUACEUICH - Richard Kovacevich, Wells Fargo and Co - Interview - Statistical Data Included

Chief Executive, The, May, 2001 by C.J. Prince

                          A Hand In Every Pie
                     WELLS' MAJOR LINES OF BUSINESS
Consumer Finance                          60%
Community Banking [*]                     69%
Home Mortgage/Home Equity                 11%
Wholesale Banking/Commercial Real Estate  14%
Source: Company Reports, 2000
(*.)This also Includes Investment/Insurance
(15%) and specialized lending (12%)
Note: Table made from pie chart
                       Wells Fargo's Performance
                        Under Kovacevich's Watch
                       HOW WELLS FARGO PERFORMED
                              VS. INDICES
Wells Fargo            28.78%
S&P 500                  3.5%
Down Jones Industrial  12.83%
Source: Ellas Asset Management
Note: Table made from bar graph
                      Adding Up Loyalty of Online
                                Bankers
                         DISTRIBUTION OF ONLINE
                        BANKING ACCOUNT HOLDERS
                         WITH MULTIPLE BANKING
                             RELATIONSHIPS
                      Percentage of Online Bankers
                    100 with Relevant Relationships
             1 Site        2  site
             Relationship  Relationship
Citibank     80%           20%
Wells Fargo  74%           26%
CompuBank    92%           8%
NetBank      74%           26%
Source: Jupiter Media Metrix, 2001
Note: Table made from bar graph
                          Multichannel Banks:
                        More Traffic, Conversion
                      TOTAL MONTHLY USERS, ACCOUNT
                      HOLDERS AND CONVERSION RATES
                          Monthly Users (000s)
                          Total Monthly  Account
                              Users      Holders
Citibank     89% secured      2,171       1,928
Wells Fargo  82% secured      2,030       1,673
CompuBank    41% secured        715         290
NetBank      75% secured        293         220
Source: Jupiter Media Metrix, 2001
Note: Table made from bar graph
COPYRIGHT 2001 Chief Executive Publishing
COPYRIGHT 2001 Gale Group

 

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