Business Services Industry
Cool Hand KOUACEUICH - Richard Kovacevich, Wells Fargo and Co - Interview - Statistical Data Included
Chief Executive, The, May, 2001 by C.J. Prince
A Hand In Every Pie
WELLS' MAJOR LINES OF BUSINESS
Consumer Finance 60%
Community Banking [*] 69%
Home Mortgage/Home Equity 11%
Wholesale Banking/Commercial Real Estate 14%
Source: Company Reports, 2000
(*.)This also Includes Investment/Insurance
(15%) and specialized lending (12%)
Note: Table made from pie chart
Wells Fargo's Performance
Under Kovacevich's Watch
HOW WELLS FARGO PERFORMED
VS. INDICES
Wells Fargo 28.78%
S&P 500 3.5%
Down Jones Industrial 12.83%
Source: Ellas Asset Management
Note: Table made from bar graph
Adding Up Loyalty of Online
Bankers
DISTRIBUTION OF ONLINE
BANKING ACCOUNT HOLDERS
WITH MULTIPLE BANKING
RELATIONSHIPS
Percentage of Online Bankers
100 with Relevant Relationships
1 Site 2 site
Relationship Relationship
Citibank 80% 20%
Wells Fargo 74% 26%
CompuBank 92% 8%
NetBank 74% 26%
Source: Jupiter Media Metrix, 2001
Note: Table made from bar graph
Multichannel Banks:
More Traffic, Conversion
TOTAL MONTHLY USERS, ACCOUNT
HOLDERS AND CONVERSION RATES
Monthly Users (000s)
Total Monthly Account
Users Holders
Citibank 89% secured 2,171 1,928
Wells Fargo 82% secured 2,030 1,673
CompuBank 41% secured 715 290
NetBank 75% secured 293 220
Source: Jupiter Media Metrix, 2001
Note: Table made from bar graph
COPYRIGHT 2001 Chief Executive Publishing
COPYRIGHT 2001 Gale Group
- 5 Rules for Immediate Annuities
- Death in the Family: 12 Things to Do Now
- Dumbest Things You Do With Your Money
- 6 Online Networking Mistakes to Avoid
- 401(k) Mistakes to Avoid
- 5 Economic Scenarios to Keep You Up at Night
- The Real ‘Best Places to Retire’
- Best Credit Cards for You
- 12 Tough Questions to Ask Your Parents
- The Real ‘Best Colleges’
- Home Buyer Tax Credit: How to Cash In
- Why You Shouldn't Bash Cash
- 8 Phony 'Bargains' and Better Alternatives
- Danger: 3 Debit Card Scams to Avoid
- 6 Myths About Gas Mileage
- 29 Fees We Hate Most
- Quick and Easy Ways to Boost Returns
- Best Stocks to Buy Now
- Lower Your Taxes: 10 Moves to Make Now
- New Jobs: 8 Lessons from Real-Life Career Switchers
- The New Job Market: Who Wins and Who Loses?
- Health Care Reform's Public Option: Everything You Need to Know
- Volunteer Work When Unemployed: Should You Work for Free?
- Whose Recovery Is This?
- Long-Term-Care Insurance: 4 Biggest Risks to Avoid
Content provided in partnership with
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- LIFO vs. FIFO: a return to the basics
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- Design a commission plan that drives sales - Sales Commissions


