Business Services Industry
FEEDBACK
Chief Executive, The, Oct, 2001
An Alternative to Layoffs
I enjoyed reading about Acxiom's use of voluntary pay cuts to prevent layoffs ("Creative Cost Cutting," CE: June 2001). It was refreshing to see how a company was able to overcome a daunting challenge without sacrificing one of their most valuable resources: people. Equally refreshing was the employees' response in taking up the challenge. It's nice to see a company realize the answer to every economic problem isn't to push the panic button and institute wholesale layoffs.
By leveraging their existing resources, more companies may find their solutions start from within. Regardless of how fast the economy moves and technology develops, the driver is still people.
Jeff A. Sexton
Senior Account Executive
Cohn & Wolfe
New York, NY
Kind Words
Your publication continues to present valuable information and insights in a most attractive fashion. CE is nearing the top of my monthly must-reads. Keep up the great work.
Bruce Cotter
Butler, MD
Back to Old School Branding
I liked the Editor's Note on brand blow-out (CE: July 2001). It's extraordinary to me just how much fuzziness there is over this topic and odd to think that maybe, just maybe, the best examples of what branding is still about today can be found in what companies like P&G were quietly doing 125 years ago--before jargon junked it all up. The delivery devices may have changed, as did the competitive stakes and the mindset of the customer, but the core of successful branding hasn't. Who "owns" a brand is less important than understanding who owns it--and that's what the old brigade got right.
Michelle Jordan
Principal
Jordan LLC
Costa Mesa, CA
Hiring Far and Away
As noted in your guide on optimizing human performance ("How CEOs Get Results," CE Supplement: February 2001), many companies still face an IT labor shortage. While you proposed many HR tactics to try to attract and retain the best people in the current employment market, you failed to address alternatives for when the "best people" can't be found.
Offshore outsourcers are in a unique position to offer the cost-effective services of programmers from a large international pool, while eliminating the worry of visas and relocation costs.
Brian Phelps
President and CEO
Vested Development Inc.
Woburn, MA
Chief Executive welcomes letters from readers. Send letters for publication via email to ssherwood@chiefexecutive.net; via fax: 212/687. 8456; or via mail: The Editor, Chief Executive magazine, 733 Third Avenue, 24th Floor, New York, NY 10017.
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