Bibliography for: "Net worth: capturing the customer - customer service"

"Net worth: capturing the customer - customer service". Chief Executive, The. FindArticles.com. 30 Dec, 2009. http://findarticles.com/p/articles/mi_m4070/is_2003_Jan-Feb/ai_98313805/

Chief Executive, The

View more issues:

Articles in Jan-Feb, 2003 issue of Chief Executive, The

• Boeing weighs costs and lives - Dilemma - adding antimissile shields to planes - Brief Article
  by Doug Most
• Notes from the unemployed - Capitol Ideas - imagined note from Paul O'Neill to new Treasury Secretary John W. Snow
  by David E. Sanger
• The view from the edge - role of chief executive officers - related article: Outflanking Competitors in a Downturn
• History Project - women entrepreneurs
• Wake of the flood: the accounting scandals weren't all bad. Yes, they shook investor confidence. But they're also driving overdue changes in financial reporting - Finance
  by Gregory J. Millman
• Net worth: capturing the customer - customer service
• Meet your new market - Editor's Note - understanding the customer
  by John R. Brandt
• Your stock is undervalued? Join the club - Chief Concern - home building industry
  by Bruce Karatz
• When Wall Street was cool - Flip Side - fickle individual investors
  by Joe Queenan
• Britain's Martha comes to the states - Arrivals - Anne McKevitt - Brief Article
  by Sonja Sherwood
• Danger abroad - Global - anti-Americanism threatens overseas operations - related article: Best Practices for Crisis Management
  by Rebecca Fannin
• The CEO as change leader
• Corrections - Correction Notice
• Commercial speech: set it free - Competing Interests
  by Deroy Murdock
• Take a breather: more stressed out than ever, CEOs turn to simple pleasures to relax - Health
  by Doug Bartholomew
• Productivity Preview - executive forecast survey - Brief Article
• Guarded optimism - Management - executive survey on economic, business outlook
  by Paul Rogers
• Winning through incremental innovation
• Corporate Reform - disciplining executives accused of approving false financial statements
• Lessons from the ant farm: looking for efficient solutions to tough problems? Forget corporate case studies. Embrace the offbeat - Innovation
  by Catherine Fredman
• Feedback - Letter to the Editor
• China imports self-help - Market Horizons - adopting Western business ideas
  by Des Dearlove
• Taking the back road: how one CEO's love of travel inspired a company that offers vigorous activity with all the comforts of home - Executive Life - Tom Hale of tour operator Backroads - Company Profile
  by Catherine Fredman
• The rebirth of online advertising - By the Numbers - related article: Spam Report
  by Daniel Tynan
• Flying high: Embraer's Mauricio Botelho has taken a flagging, state-owned company and turned it into the fourth-largest aircraft maker in the world - Profile
  by Edvaldo Pereira Lima
• Put your CIO through the hoops - C-Suite Confidential - chief information officer of Delphi, Peter Janak - Interview
  by Doug Bartholomew
• Digital detectives: companies turn to cybersleuths to protect their assets from an online black market - Technology - selling counterfeit products on the Internet - related article: KeyBank Uncovers Cybersquatters and Hate Sites
  by Daniel Tynan