Business Services Industry
No easy cure indeed
Chief Executive, The, Nov, 2004 by Josh S. Weston
Professor Michael Porter is correct in noting that the U.S. health care system spends double the per capita cost of other developed countries while achieving no better outcome in longevity or quality of life ("No Easy Cure," October). And he properly cites the primary cause: Current incentives encourage actors in the system to behave in ways that don't create value.
But Porter's solution of making available more data on cost versus quality seems naive. It is extremely unlikely that seriously ill patients would be informed, logical comparison shoppers. It is also unlikely that providers would drop costly defensive medical procedures in the face of malpractice suits and higher insurance premiums.
Josh S. Weston
Honorary Chairman
Automatic Data Processing
Roseland, N.J.
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